What do we offer?

When it comes to the care of your animals we are proud to be able to provide everything your pet might ever need on-site at any time of day or night.

Click here to see some pictures of some of our superb facilities.

The Practice

  • Friendly, helpful reception staff – honestly! No grumpy receptionists here.  All our staff our lovely, knowledgeable and happy to help (let us know if you disagree!).  Free filter coffee and biscuits always available too 🙂
  • Large air conditioned waiting room with separate cat waiting area and complimentary fresh coffee and biscuits!
  • Operating facilities – state-of-the-art theatres with advanced equipment to perform a wide range of specialist operations
  • Laboratory – including full on-site blood testing and microscopy for rapid results
  • Hospital wards – separate, climate-controlled dog and cat wards to ensure maximum patient comfort 24 hours a day, 7 days a week
  • Isolation and intensive care wards – to prevent spread of contagious disease and provide specialist care for critically ill patients
  • Parking– free parking on the Holdenhurst Avenue side of the building

Equipment and facilities

*NEW* – Regenerative medicine centre – Natterjacks are proud to be at the forefront of regenerative medicine utilising the body’s own healing powers to assist healing and cure a number of diseases without drugs! These include:

  1. Laser treatment – therapeutic laser therapy to speed healing after surgery, aid recovery from various injuries and manage pain by a process known as ‘photobiostimulation’ – read here about this exciting new technology that is now available at Natterjacks
  2. Stem cell therapy (SCT) – exciting new advance in the treatment of many diseases which involves culturing omnipotent stem cells derived from your patient and then implanting them in damaged tissues . Read more about the procedure with this patient info leaflet –  procedure
  3.  Platelet Rich Plasma (PRP) – another exciting new regenerative technique to help speed healing from injury and manage chronic diseases like arthritis.  PRP concentrates growth factors from the blood and stimulates stem cells and is quicker and cheaper than STC. See here and here for more about this technique.
  4. Immunotherapy – advanced treatment for a wide range of allergies which works by injecting small amounts of whatever your pet is allergic to and ‘desensitise’ the immune system – see here.
  • X-Rays – the latest digital technology to enable speedy, accurate diagnoses
  • Orthopaedics – facilities to deal with complicated bone fractures and joint injuries including cruciate ligament ruptures
  • Dentistry – advanced diagnostic and surgical facilities (including root canal treatment) to deal with all dental problems, a major cause of pain and illness. Digital dental xrays included FREE with all routine dental treatment where required.
  • Ultrasound – pregnancy diagnosis and to identify intestinal, liver, bladder and heart disease amongst many other uses
  • Endoscopy – cameras to look deep inside your pet without surgery
  • Allergy testing – sophisticated blood testing to  accurately diagnose all types of allergies ranging from foodstuffs to environmental factors such as pollen and even people!
  • Vaccine titre testing* NEW * – in house testing to check effectiveness of puppy vaccinations and assess need for booster vaccination – only £29!
  • Cardiology – specialised equipment to help diagnose and manage heart disease
  • Electrosurgery – highly sophisticated surgery to improve recovery times
  • Cryosurgery – targeted liquid nitrogen therapy to remove small growths and lesions
  • Chemotherapy – a variety of modern low risk treatments available to deal with a range of animal cancers
  • Specialist breeds – expertise in the unique veterinary requirements of various pedigree breeds of cats and dogs including bull breeds, giant and toy breeds, working breeds and many others
  • Reproductive medicine – advanced breeding/fertility management to maximise success as well as caesarean sections, feline colonies, artificial insemination and genetic testing
  • Leishmaniasis/foreign rescue animals – nationally recognised as centre for management of Leish and other diseases unique to foreign rescues
  • Exotics –  experience and hospital facilities to deal with many exotic species including reptiles, birds and small mammals

Care Provision

  • Nurses – all nursing staff are fully qualified
  • Free online support and advice – all day, every day including bank holidays and weekends
  • Video monitoring of inpatients 24 hours a day using wireless internet camera technology
  • 24 hour – emergency cover provision




Other Services

  • Pet passports – rabies vaccines and all you need to take your pet on holiday with you
  • Diets – diets tailored to your pet’s nutritional requirements and free diet advice
  • Parasite control – cost effective products designed to meet the needs of your pet and keep them free of fleas, ticks, worms and other harmful internal and external parasites



Special Offers

10% OFF£15 OFF

Visit our Special Offers page to check out some great deals!

Hidden Danger

Make sure your dogs are adequately protected.

Quick Contact

To arrange an appointment or for any other matter, get in touch!

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